Privacy policy

A. Introduction

1. The privacy of visitors to our website is very important to us and we are committed to protecting it. This policy explains what we will do with your personal information.
2. Consenting to the use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies each time you visit our website.

B. Collection of personal information

The following types of personal information may be collected, stored and used:

1. information about your computer, including your IP address, geographic location, browser type and version, and operating system;
2. information about visits to and use of this website, including referral source, length of visit, page views and website navigation paths;
3. information such as your e-mail address, which you enter when you register on our website;
4. the information you enter when creating a profile on our website – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, academic details and occupation details;
5. Information such as your name and email address, which you enter to set up subscriptions to our emails and/or newsletters;
6. information you enter while using the services on our website;
7. information that is generated as you use our website, including when, how often and under what circumstances you use it;
8. information relating to any purchases made, services used or transactions you make through our website, which may include your name, address, telephone number, email address and bank card details;
9. information you post on our website with the intention of publishing it on the internet, which may include your username, profile pictures and the content of your posts;
10. information contained in any communications you send to us by email or through our website, including the content of the communications and their metadata;
11. any other personal information you send us.

Before disclosing another person’s personal information to us, you must obtain that person’s consent to both the disclosure and the processing of personal information in accordance with this policy.

C. Use of your personal information

Personal information submitted through our website will be used for the purposes specified in this policy or on the respective pages of the website. We may use your personal information to:

1. managing our website and our business;
2. customising our website for you;
3. authorising the use of the services available on our website;
4. sending goods purchased through our website;
5. providing services purchased through our website;
6. sending reports, invoices and payment notifications to you and collecting payments from you;
7. sending commercial communications for information purposes;
8. sending expressly requested notifications by e-mail;
9. sending you our newsletter by e-mail if you have requested it (you can inform us at any time if you no longer want this communication);
10. sending you marketing communications about our business or the companies of carefully selected third parties that we think may be of interest to you by post or, where you have specifically consented, by email or similar technologies (you can inform us at any time if you no longer wish to receive marketing communications);
11. provide third parties with statistical information about our users (these third parties will not be able to identify any user using this information);
12. dealing with requests and complaints made by you or about you relating to our website;
13. maintaining the security of our website and preventing fraud;
14. checking compliance with the terms and conditions governing the use of our website (including monitoring private messages sent via our private messaging service); and
15. other uses.

If you submit personal information for publication on our website, we will publish and use that information in accordance with the scope of the agreement you provide to us.

Privacy settings can be used to limit the publication of your information on our website and can be changed using the privacy switches on the website.

Without your express consent, we will not provide your personal information to third parties for direct marketing by those third parties or any other third parties.

D. Disclosure of personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this includes our subsidiaries, our parent company and all of its affiliates) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

1. to the extent that we are required to do so by law;
2. in connection with any potential or pending legal proceedings;
3. to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
4. to the buyer (or prospective buyer) of any business or asset we have sold (or plan to sell); and
5. any person we reasonably believe could apply to a court or other competent authority for disclosure of personal information if, in our reasonable opinion, such court or authority could order disclosure of personal information.

Except as set out in this policy, we will not provide your personal information to third parties.

E. International data transfers

1. The information we collect may be stored, processed and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.
2. The information collected may be transferred between the following countries that do not have in place personal data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
3. Personal information that you post on our website or submit for posting on our website may be available via the Internet worldwide. We cannot prevent the use or misuse of this information by others.
4. You expressly consent to the transfers of personal information described in this Section (F).

F. Retention of personal information

1. 1. This Section G sets out our data retention policies and procedures, which are designed to help ensure compliance with our legal obligations regarding the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes will not be retained longer than necessary for that purpose or purposes.
3. 3. Notwithstanding Article G-2, we usually delete personal data falling into the categories set out below at the date/time set out below:
   1. personal information will be deleted {ENTER DATE/TIME}; and
   2. {ENTER MORE DATES/TIMES}.
4. Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) that contain personal data:
   1. to the extent that we are required to do so by law;
   2. if we consider that the documents may be relevant to any ongoing or future legal proceedings; and
   3. to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);

G. Security of your personal information

1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
2. We will store all personal information you provide on our secure (password and firewall protected) servers.
3. All electronic financial transactions concluded through our website will be protected by encryption technology.
4. You are aware that the transmission of information over the internet is typically insecure and we cannot guarantee the security of data sent over the internet.
5. You are responsible for maintaining the confidentiality of the password you use to access our website; we will never ask you for your password (except when you log in to our website).

H. Amendments

We reserve the right to update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

I. Your rights.

You may ask us to provide you with any personal information we hold about you; the provision of this information will be subject to the following terms:

1. providing sufficient proof of your identity.

We may retain the personal information you request to the extent permitted by law.

You can ask us at any time not to process your personal information for marketing purposes.

In practice, you usually either expressly agree in advance to the use of your personal information for marketing purposes, or we will give you the opportunity to opt-out of the use of your personal information for marketing purposes.

J. Third-party sites

Our website includes hyperlinks to and details of third party sites. We have no control over and are not responsible for the privacy policies and practices of third parties.

K. Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a browser and stored by that browser. The identifier is then sent back to the server each time the browser requests a page from it. Cookies can be “persistent” cookies or “session” cookies: the persistent cookie will be stored by the browser and will remain valid until the set expiry date, unless it is deleted before the expiry date; the session cookie, on the other hand, will expire at the end of the user’s session, when the browser is closed. Cookies do not usually contain information that personally identifies a user, but the personal information we store about you may be linked to information stored and obtained through cookies. {PLEASE SELECT THE APPROPRIATE FORMAT On our website we use only session cookies / only persistent cookies / both persistent and session cookies}.

1. The names of the cookies we use on our website and the purposes for which they are used can be found below:
   1. We use Google Analytics and Adwords on our website to recognize a computer when a user {INCLUDE ALL USES FOR WHICH COOKIE-TOKENS ARE USED ON THE DVS WEBSITE.., visits the website / tracks users as they browse the website / enables the activation of a shopping cart on the website / improves the usability of the website / analyzes website usage / administers the website / prevents fraud and improves website security / customizes the website for each user / targets advertisements that may be of particular interest to the user / describe the purpose(s)};
2. Most browsers allow you to refuse to accept cookies – for example:
   1. In Internet Explorer (version 10) you can block cookies by overriding the cookie handling settings, available by clicking on “Tools”, “Internet Options”, “Privacy”, then “Advanced”;
   2. in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies from websites”; and
   3. In Chrome (version 29), you can block all cookies by going to the “Customize & Control” menu, clicking “Settings”, “Show advanced settings” and “Content settings”, then selecting “Block sites from sending any data” under “Cookies”.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

3. You can delete cookies already stored on your computer – for example:
   1. In Internet Explorer (version 10), you need to delete cookies manually (instructions on how to do this can be found at http://support.microsoft.com/kb/278835 );
   2. In Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show cookies”, then “Delete all cookies”; and
   3. In Chrome (version 29), you can delete all cookies by going to the “Customize & Control” menu, clicking “Settings”, “Show advanced settings” and “Delete browsing data”, then select “Delete cookies and other website and plugin data” and click “Delete browsing data”.
4. Deleting cookies will have a negative impact on the usability of many websites.